You can file your Family Medical Leave claim over the phone or online.
Create a new leave request online using the following steps:
Click on “Submit a request for a disability or leave of absence”
Call 888-842-4462 for English or 866-562-8421 for Español between 7:00 a.m. and 7:00 p.m. Central Time. A representative will walk you through the process.
Before you call or go online, make sure you have this information handy:
New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company.
Life Insurance Company of North America is not licensed in New York and does not conduct insurance business in New York.