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The insights of New York Life Chief Information Officer Bill Cassidy were recently highlighted by CIO in an article titled The new IT skills mandate for digital success.

The piece explores how the emphasis on delivering business value, agility, and better customer experience has technology leaders prioritizing the IT skills most required for success and considering how best to upskill and develop current tech talent.

To advance New York Life’s tech professionals in support of the company’s multi-year digitization journey, Bill highlighted the benefits of New York Life’s “deep and effective learning and development programs” and the Technology team’s learning stipends. These upskilling opportunities provide existing talent with the tools to take on new and interesting roles.

As Bill explained, his aim is to equip the team’s professionals to have “in-depth and fully aligned relationships with internal business partners…, bridge these relationships in a highly effective way, partner to create unified goals, and establish the necessary objectives to attain them.” In Bill’s experience, this, coupled with deep engineering and architectural skills related to key platforms and effective project management, comes together to yield successful outcomes and provide the most value to New York Life’s customers.

Read the full CIO article here (free registration required.)

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