Employees desire supplemental health benefits amidst rising healthcare costs, New York Life survey finds.

• 57% of employees had out-of-pocket healthcare expenses this year that were not covered by their health insurance plan.
• Among employees, supplemental health insurance is a top benefit they are most interested in receiving from their employer (50%).

NEW YORK - As open enrollment season for employees across the U.S. begins, a new survey from New York Life's Group Benefit Solutions highlights the crucial role of supplemental health insurance in employees' financial well-being and overall peace of mind.

"Our survey has identified a strong link between supplemental health benefits and employees' sense of financial well-being. As healthcare costs rise and employees are shouldering more out-of-pocket costs, supplemental health benefits can be an additional safety net, which many are starting to understand and appreciate, though more education is needed," said Kristina Welke, Head of Strategy, Solutions, and Marketing at New York Life Group Benefit Solutions.

Key Findings:

Supplemental Health Insurance Boosts Financial Confidence: Employees with supplemental health insurance are more likely to report being confident they will be able to meet their financial goals and more likely to report feeling financially secure than those who don’t have supplemental health insurance.

• 70% of employees with supplemental health insurance agree that they are confident they will be able to meet their financial goals compared to only 60% of employees without supplemental health insurance.
• 59% of employees with supplemental health insurance agree that they feel financially secure compared to only 52% of employees without supplemental health insurance.

Healthcare Costs a Top Concern: Most employees, across demographics, wish their out-of-pocket expenses were lower as the majority had out-of-pocket expenses this year that were not covered by their health insurance plan.

• 57% of employees had out-of-pocket healthcare expenses this year that were not covered by their health insurance plan.
• 64% of employees agree that they worry about their healthcare costs.
• 74% of employees agree that they wish their out-of-pocket health care expenses were lower.

Top 5 Benefits for Employees: For those who are currently employed, the top five benefits employees are most interested in receiving are employer match on a 401(k) or other retirement savings plan (74%), supplemental health insurance (50%), flexible work arrangements (48%), mental health support/access to resources (38%) and long-term care insurance (37%).

• Among employees actively searching for a new role, supplemental health insurance is a top benefit (ranked #3) they are most interested in receiving from an employer (42%).

Knowledge Gap: Overall, less than half of employees feel extremely knowledgeable about the various aspects of their employer benefit plan (e.g., costs, benefit offers, etc.) suggesting greater education and outreach is needed across the board.

• Most commonly, employees just have a general idea of the various aspects of their benefit plan.
• In fact, only a third of employees (34%) feel extremely knowledgeable about which benefits they need to enroll in to cover their needs, meaning 66% could use additional help in this area.

"The knowledge gap revealed in our findings is a clear call to action for employers. Open enrollment isn't just about selecting benefits; it's about empowering employees to make informed decisions about their healthcare and financial security,” said Welke. “By providing clear communication and educational resources, employers can ensure their workforce truly understands and maximizes the value of their benefits."

As open enrollment approaches, employers have a unique opportunity to empower their employees by offering comprehensive benefit packages that include supplemental health insurance options. By providing additional resources and education around benefits during this critical time, employers can help their workforce achieve greater financial security and overall well-being.

Survey Methodology: This survey was fielded between August 29-30, 2024 by Morning Consult among 1020 employed adults who receive health insurance through their own or spouse’s employer or union. The interviews were conducted online and the data were weighted to approximate a target sample of Adults based on gender, age, race, educational attainment, and region. Results from the full survey have a margin of error of plus or minus 3 percentage points.

ABOUT NEW YORK LIFE GROUP BENEFIT SOLUTIONS

New York Life Group Benefit Solutions (www.newyorklife.com/group-benefit-solutions) is a division of New York Life Insurance Company (www.newyorklife.com), a Fortune 100 company founded in 1845, the largest mutual life insurance company in the United States¹ and one of the largest life insurers in the world. Headquartered in New York City, New York Life’s family of companies offers life insurance, retirement income, investments, and long-term care insurance. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies.²  New York Life Group Benefit Solutions leverages New York Life's extensive resources and industry-leading expertise to provide a tailored, supportive, and connected benefits experience. New York Life Group Benefit Solutions provides a range of insurance products and services tailored to meet the needs of businesses and their employees, including several leave management products under the New York Life Absence Assist^SM product suite, Life and AD&D Insurance, and Voluntary Benefits.

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. Product availability may vary by state and is subject to change. Voluntary Benefits products are not available in New York.

1 Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” Fortune magazine, 6/5/2023. For methodology, please see http://fortune.com/fortune500/.

2 Individual independent rating agency commentary as of 11/17/2023: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+).

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