Mother and Father holding child

Valuable programs for you and your household

New York Life Group Benefit Solutions (NYL GBS) values our relationships with our customers and wants to help provide you with the best opportunities for overall success.

Value on day one

Our programs give you the tools and information that you need to help you be healthy, feel secure, and prepare for life changes. Once you are enrolled, the programs1 below may be included with your policy.

Emotional support for you and your family members at no additional cost. In person or virtual counseling sessions, well-being coaching, family care services and access to online resources including podcasts, videos and webinars.

 

Contact Info: Employee Assistance and Wellness Support 24/7

 

Phone: (800) 344-9752

 

Website: guidanceresources.com

 

Registration Web ID: NYLGBS

 

Learn more about Employee Assistance & Wellness Support:

 

Employee Assistance and Wellness Customer Flyer
Counseling and Wellbeing Support Customer Flyer
Employee Assistance and Wellness Customer Flyer Spanish
Counseling and Wellbeing Support Customer Flyer Spanish

Professional, unlimited support for all types of pressing financial, legal, or estate issues; includes law consultations, tax consultations, credit and tax questions and much more. Assistance includes identity theft and fraud resolution services, online tools for state-specific wills as well as other important legal documents.

 

Contact Info: Financial, Legal, & Estate Support

 

Phone: (800) 344-9752

 

Website: guidanceresources.com

 

Registration Web ID: NYLGBS

 

Learn more about Financial, Legal & Estate Support:

 

Financial Legal and Estate Support Customer Flyer
Legal Connect ID Theft Flyer
Financial Legal and Estate Support Customer Flyer Spanish
Legal Connect ID Theft Flyer Spanish

Navigating the grief process can be difficult, and that’s why New York Life Group Benefit Solutions is committed to helping families when they need us most. If you are coping with the loss of a loved one, please visit our Survivor Support Services on nyl.com/life, which may help ease the burden.

In addition to these programs, NYL GBS Disability customers can visit nyl.com/workwellness for information on how to submit a disability claim, what to expect when you are on a disability and when you are returning to work, general information on family medical leave, and tips for managing your particular health condition at work.

1These programs are NOT insurance and do not provide reimbursement for financial losses. Some restrictions may apply. Customers are required to pay the entire discounted charge for any discounted products or services available through these programs. Some services are available at the option of the employer for an additional cost. Programs are provided through third party vendors who are solely responsible for their products and services. Full terms, conditions and exclusions are contained in the applicable client program description and are subject to change. Program availability may vary by plan type and location and are not available where prohibited by law. These programs are not available under policies issued by New York Life Group Insurance Company of NY. Services are provided exclusively by ComPsych®. ComPsych is solely responsible for its services and is not affiliated with New York Life Insurance Company or any of its affiliates. Health Care Support is not available for Accident insurance, Critical illness insurance, and Hospital indemnity insurance policies for individuals who reside in Washington.

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America and New York Life Group Insurance Company of NY, subsidiaries of New York Life Insurance Company.

Life Insurance Company of North America is not licensed in New York and does not conduct insurance business in New York.

© 2024 New York Life Insurance Company, New York, NY. All Rights Reserved. NEW YORK LIFE, and the NEW YORK LIFE Box Logo are trademarks of New York Life Insurance Company.